SMS/Text Messaging Policy
Elite Window Tinting uses text messaging to provide appointment confirmations, service updates, and promotional offers. Learn about our SMS practices and how to manage your preferences.
Effective: July 1, 2025
Consent to Receive Text Messages
By providing your phone number to Elite Window Tinting, you consent to receive text messages from us. This includes:
- Appointment confirmations and reminders
- Service updates and notifications
- Installation arrival notifications
- Follow-up messages about your service
- Promotional offers and special deals (with separate consent)
Types of Messages
Transactional Messages
These are service-related messages about your appointments and installations. You cannot opt out of these messages as they are essential to providing our services.
Promotional Messages
These include special offers, discounts, and marketing communications. You can opt out of promotional messages at any time.
Message Frequency
Service Messages: You may receive up to 5 messages per scheduled appointment (confirmation, reminder, arrival notification, completion, follow-up).
Promotional Messages: We send promotional messages no more than 2 times per month, typically featuring seasonal offers or special promotions.
Message frequency may vary based on your service schedule and preferences.
How to Opt Out
You can stop receiving text messages at any time by:
- Replying STOP to any text message
- Calling us at 404-490-1752
- Emailing us at info@tintelite.com
Note: Opting out of promotional messages will not stop transactional messages related to your appointments and services.
Message and Data Rates
Standard message and data rates apply to all text messages. Elite Window Tinting does not charge for sending text messages, but your mobile carrier may charge you for receiving them.
Contact your mobile carrier for information about your text messaging plan and any associated charges.
Supported Carriers
Our SMS service is available on most major carriers including AT&T, Verizon, T-Mobile, Sprint, and many regional carriers. If you experience issues receiving messages, please contact your carrier or reach out to us.
Privacy and Security
We protect your phone number and message content according to our Privacy Policy. We do not share your mobile information with third parties for their marketing purposes.
Text messages may contain appointment details and service information. Please keep your phone secure and notify us immediately if your phone number changes.
Questions or Support
If you have questions about our text messaging practices or need help managing your preferences:
- Phone: 404-490-1752
- Email: info@tintelite.com
- Text: Reply HELP to any message for assistance
Policy Updates
We may update this SMS Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.